Total IT

Predictable. Supportive. Innovative.

PSI Information Technology Solutions

Total IT Managed Services

Get the total package for managing your IT infrastructure with a low cost, fixed-fee service. Total IT provides top-class IT services, supported through PSI’s SMART (Service, Monitoring, Automation, Reporting & Tracking) System management platform. You get all of this without a huge up-front investment or committing to a long-term contract. Our technology allows us to proactively fix issues before they turn into problems and instantly attend to problems to prevent disaster. PSI’s Total IT provides top-class IT services in Pittsburgh!

Get the TOTAL package for your business.

Server & Network Management

  • Proactive server maintenance and support
  • 24/7 monitoring and resolution of issues
  • Regular updating of OS service patches and A/V files
  • Management of network and security devices – wires, switches, routers, firewalls
  • Backup and disaster recovery testing and monitoring

Desktop Support

  • Management of A/V, spy ware, and spam removal and updating
  • Regular optimization of PC drives
  • Deploy updates to software and service packs
  • Support for Microsoft off-the-shelf products and third-party applications
  • End-user help desk for questions on usage of Microsoft and other software

IT Management

    • Executive Summary Reporting on a monthly basis
    • Asset Tracking and Budget Preparation
    • Alignment of Strategic IT Plans with Business Plans
    • Vendor Management and problem resolution
    • Solution Development and Project Management
    • HW and SW procurement

Available in 2 packages: Total-IT Essentials & Total-IT Plus

See our Services page for a complete list of IT Services PSI provides!


 

Still not convinced that PSI has the perfect solution for your company’s technology needs?

Call us at 412-368-2260 for a solution to your problems or for a FREE consult!