Total IT Managed Services
Get the total package for managing your IT infrastructure with a low cost, fixed-fee service. Total IT provides top-class IT services, supported through PSI’s SMART (Service, Monitoring, Automation, Reporting & Tracking) System management platform. You get all of this without a huge up-front investment or committing to a long-term contract. Our technology allows us to proactively fix issues before they turn into problems and instantly attend to problems to prevent disaster. PSI’s Total IT provides top-class IT services in Pittsburgh!
Get the TOTAL package for your business.
Server & Network Management
- Proactive server maintenance and support
- 24/7 monitoring and resolution of issues
- Regular updating of OS service patches and A/V files
- Management of network and security devices – wires, switches, routers, firewalls
- Backup and disaster recovery testing and monitoring
- Management of A/V, spy ware, and spam removal and updating
- Regular optimization of PC drives
- Deploy updates to software and service packs
- Support for Microsoft off-the-shelf products and third-party applications
- End-user help desk for questions on usage of Microsoft and other software
- Executive Summary Reporting on a monthly basis
- Asset Tracking and Budget Preparation
- Alignment of Strategic IT Plans with Business Plans
- Vendor Management and problem resolution
- Solution Development and Project Management
- HW and SW procurement
Available in 2 packages: Total-IT Essentials & Total-IT Plus
See our Services page for a complete list of IT Services PSI provides!