Support

Feel secure with the help of our dedicated team of local certified engineers and technicians

We deliver high levels of IT support, backed up by our 24/7 Network Operations Center.

  • Personal PSI Perfectionist

      Gain peace of mind knowing that, as a PSI client, you’ll have a friendly and experienced IT professional specifically assigned to manage your account, both onsite and remotely. Additionally, you will reap the benefits of our entire team of technology experts when their area of expertise is needed.–That way you’ll always be covered by a skilled perfectionist who understands your system.
  • Monthly Support Analysis

      Once a month you will receive a detailed report on the services you received and issues that were resolved. Your Account Manager will review the Monthly Support Analysis with you to examine reoccurring issues as well as address any questions or concerns you may have at that time.
  • 24/7 Network Operations Center

      We’ve got you covered round-the-clock with 24/7 monitoring and issue resolution via our Network Operations Center. Sleep better at night knowing that the security and integrity of your critical business data is ensured.
  • End-User Helpdesk

    Our live helpdesk provides end-users with immediate support 24 hours a day, seven days a week. Get connected with a live and friendly IT professional for the support you need, when you need it!

 

Still not convinced that PSI has the perfect solution for your company’s technology needs?

Call us at 412-368-2260 for a solution to your problems or for a FREE consult!