News

Predictable. Supportive. Innovative.

Brad Dornish, Dornish Law, PC – PSI Managed IT Services Testimonial

Click to watch: Brad Dornish, Dornish Law, PC – PSI Managed IT Services Testimonial

bdvid

Brad Dornish of Dornish Law Offices, PC, has been a PSI Managed Services client for the past year. In this video testimonial, Brad describes how PSI has replaced his former IT Services provider and saved his firm money, streamlined his businesses IT infrastructure, made his business more efficient, secure and kept his staff from wasting time “on his dime” watching Cat videos! Thanks Brad for your business and trust!

Bump Up Your IT Support with PSI

PSI IT Support

In order to keep up with an increasingly competitive market, your business needs to run as efficiently as possible. And the key to efficiency, the backbone of your company, is your technology. Your information systems are crucial to the success of your business, yet many companies either put off or scale back on IT support. The truth is, the better your tech support, the better your technology, which in turn will benefit your bottom line.

Continue reading

Why IT Support Customer Service Is Crucial

The Importance of Customer Service

Customer service is the driving force behind the overall success of any business, whether it is Managed IT Services, or any other industry. The formula is simple – a good customer service experience promotes a positive image of the company, as well as a sense of security, while a bad experience can be the factor that drives business away.

Continue reading

The Value of Managed Services

Managed Services

2016 has been dubbed “The Year of Managed Service Providers (MSPs), with many businesses both large and small jumping on the bandwagon. Allowing businesses to outsource their on-site or remote network and security monitoring, data backup and technical support, Managed Service Providers provide the benefits an IT Department without the hassle of maintaining the information technology infrastructure that is critical to their organization.

Continue reading

Does Your Cloud Provider Take Security Seriously?

Security on Your Cloud

With virtually every business organization using some form of technology, online activities are subject to security issues that can compromise both the business, users, and, in some cases, the clientele. Data breaches have made national headlines so often that people have accepted them as commonplace; with consumers expressing more concern about cyber risk, identity theft and personal privacy than they are about their own personal safety, according to a recently released survey by Travelers.

Continue reading

Evaluating Your Cloud Service

Cloud Services

With a seemingly endless number of cloud computing options to select from, choosing the right Cloud Service for your company can be nothing short of overwhelming. Unfortunately, all clouds are not created equal, and it is important to consider factors such as performance levels, cost and reliability when considering potential cloud computing providers. Below are just a few key points that can help you determine whenever your Cloud Service Provider (CSP) is providing the right service, support and technology that you need.

Continue reading