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Predictable. Supportive. Innovative.

Don’t let Summer be a Bummer! Talk to PSI about BCDR!

HAPPY SUMMER!

“Summertime, and the livin’ is easy”….Well, at least it SHOULD be! But if your business isn’t prepared for disaster from natural catastrophes such as FIRE, FLOOD, HURRICANE or VOLCANIC ERUPTIONS or cybersecurity intrusions such as RANSOMWARE, MALWARE or CYBERHACKS then BACKUP alone is not enough to safegurd the LIFEBLOOD or your business! Find out why PSI’s BUSINESS CONTINUITY & DATA RECOVER (BCDR) is the only “SILVER BULLET” to protect your business from DISASTER!

We are gonna keep it “easy” as a summer breeze for you. Sit back and enjoy this short video from our business partner DATTO on why PSI’s BCDR is a MUST for ALL businesses!

Backup vs Business Continuity

Ken Doerbecker, President

HAPPY BIRTHDAY TO US! PSI TURNS 25!

PSI is celebrating it’s 25th, Silver Anniversary!
25 years of delivering innovative local computer support to the Pittsburgh community.

Many thanks to our loyal and highly successful clients who have helped us get to where we are today!
It is because of you that PSI has been named the #1 Small Business Managed Services Provider in the Pittsburgh Area!
(by MSP Mentor)

25 years ago on May 23rd 1993, I founded Perfection Services, Inc (PSI) after a successful 25-year career at IBM. My vision was to create a company to provide “perfect” computer support to small and medium sized businesses in the Pittsburgh area, a place I now called my home after being transferred to 10 different cities around the country, starting in New York City. I fell in love with Pittsburgh and have since dedicated myself and PSI to serving our community, providing the highest standards of customer service and the latest advances in technology at a price a small business can afford.

Ken Doerbecker, President

PSI Newsletter March 2018

HAPPY MARCH! Keep it HAPPY and take this short quiz!
Question: Would you drive your car for 100,000 miles without changing the oil?
Answer: Of course not!
The same principal applies to your businesses COMPUTERS! PSI will take over and manage the “oil change” equivalent for your network!


Question: Would you jump off the roof of a 10-story building without a net to break your fall?
Answer: Unless your intention is to “end it all”, I didn’t think so!
The same principal applies to your businesses DATA BACKUP AND RECOVERY! PSI will professionally manage your Business Continuity and Disaster Recovery for you so in case of a disaster (Fire, Flood, Hackers?!) your business will survive the fall AND without costly downtime!

Question: What happens when you DO have a computer problem? Fix it yourself? Do you have time for that? You gotta guy? Is he available RIGHT NOW? 

Answer: PSI’s Help Desk is available 24/7/365!
And 90% of the time, we’ll remote in to your network and fix the issue in minutes…not HOURS, Days or WEEKS! Can’t be fixed remotely? Your assigned PSI Account Manager will be on-site quickly to fix the issue and get you back up and running!

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Ken Doerbecker, President

PSI February 2018 Newsletter

HAPPY FEBRUARY FRIENDS!
If you’re trying to run a business AND manage your IT,
it’s time to consider outsourcing the latter.

PSI will work as your trusted advisor to recommend, install, and manage your technology according to your business objectives and ensure that your critical data is safe and accessible at all times.

THINKING OF HIRING AN IT PROFESSIONAL TO MANAGE YOUR IT?

According to Kaseya’s MSP Global Pricing Survey, 34% of respondents pay under $1,000 a month for managed services ($12,000 per year)—a fraction of the yearly salary of an IT professional in the U.S.

IT HIRE VS. PSI

GET BACK TO WHAT YOU DO BEST…
RUNNING & GROWING YOUR BUSINESS!

With the volumes of information on the Internet, it’s very easy to miss quality information that may help to serve your business for the better. Below is a group of select articles we found valuable and will be sharing similar articles on a monthly basis. Our team values your business and considers that great information should be shared for the benefit of all. So as we find great information, you will be in the know as well.
 

Ken Doerbecker, President

PSI August 2017 Newsletter

How to Stop Cyber Extortion with Ransomware Protection!

All it takes is one click. An employee at your business opens an email, a phishing scam. Cleverly disguised as a legitimate message, the email contains links to a website embedded with malicious code. When the employee clicks on it, they inadvertently expose your company’s computer systems to a nasty strain of ransomware.

The impact is felt immediately. The ransomware encrypts all of your company’s shared resources, including important financial files. It also locks you out of your back-office application that runs your operation. Your business is dead in the water.

You can’t access your inventory, accounts payable information or order records. Your entire operation, from the back office to the warehouse, is at a standstill.

Not a problem if PSI is your information technology partner! We take snapshots of the your data every 15 minutes, all you have to do is choose a recovery point from before the infection occurred. PSI wil identify the exact time of the attack, then roll back to the clean data.

The recovery takes only a matter of minutes. Within an hour, you are back up and running again, like nothing had happened.

This is just one example of how PSI’s ransomware protection—built right into its data backup devices—is literally saving companies from one of the worst forms of malware today.

Once your data is encrypted, you don’t have many options. You can pay the ransom and cross your fingers. Or, if you’ve got PSI backing up your data like you should be, you can roll back to a recovery point before the attack happened. Poof! Data restored, ransomware gone, back in business.

Education
Since most ransomware attacks still arise out of malicious emails, it’s important to train employees on safe Internet usage. First, they should understand the seriousness of the risks as well as you do: one seemingly harmless click could actually cripple the entire business. But also, they should be taught what to look for: how to spot a phishing email, when to trust an unknown sender, which websites and links to avoid. PSI has an employee education  program in place to educate your workforce on the dangers of malware so you can significantly reduce the chances of a successful attack.

Ransomware is only getting worse, and attacks show that the malware is getting more sophisticated and more destructive. Businesses of all sizes need to be more proactive about implementing sound business continuity strategies and technologies that will protect them from an attack.

That’s why you need to call PSI today to schedule a
discussion at your place of business at 724-935-0300 Ext. 705.

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See what our happy Clients have to say about PSI!
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Ken Doerbecker, President

Testimonial from our most recent NEW client!

It turns out in the end, my VPN issues are a product of an over advanced security protocol on a new router at my Rochester office.  I would like to commend PSI, our new systems administration company, for diligently and promptly working on this issue. If their service to me today is any example of the customer service element of this company, then we certainly have made a wise choice. Marc, Chief Financial Officer, Advertising & Marketing Agency

For more PSI testimonials, please visit our Client Testimonial Page!

PSI July 2017 Newsletter

Happy July Friends!

In the business that we are in, managing and protecting the lifeblood of your business, your data, it would be negligent of us not to share with you any and all news that pertains to what evils lurk in cyberspace. Unfortunately, that’s impossible since it is in the news daily. So, this month, we will limit our focus on Stunning Cybercrime Statistics…

“No locale, no industry or organization is bulletproof when it comes to the compromise of data.”

Those words from Verizon’s “2016 Data Breach Investigations Report” neatly summarized the cyberthreat environment today. There is no immunity. This year’s wave of cybercrime statistics suggest that threats are well-funded, increasingly nefarious and more costly to victimized organizations. In fact, IBM President and CEO Ginni Rometty described cybercrime as “the greatest threat to every profession, every industry, every company in the world.”

Here are some cybercrime statistics to encourage businesses just like yours to bolster their cybersecurity efforts. No scare tactics here — just the cold hard facts from a wide variety of sources.

Small to Midsized Businesses at Risk

Small and midsized organizations (SMBs) are hardly immune to cybercrime — actually quite to the contrary. According to Keeper Security’s “The State of SMB Cybersecurity” report, a staggering 50 percent of small and midsized organizations reported suffering at least one cyberattack in the last 12 months. The average cost of a data breach involving theft of assets totaled $879,582 for these SMBs. They spent another $955,429 to restore normal business in the wake of successful attacks. For these SMBs, 60 percent of employees use the exact same password for everything they access. Meanwhile, 63 percent of confirmed data breaches leverage a weak, default or stolen password.

Phishing is a well-known cybercrime technique that involves defrauding an online account user by posing as a legitimate entity. According to the Verizon, 30 percent of phishing emails are actually opened, and 12 percent of those targeted click on the infecting link or attachment.

We offer PSI Clients state-of-the-art Security Awareness Training to help you manage the IT security problems of social engineering, spear phishing and ransomware attacks.

(portions of this newsletter were adapted from www.securityinteligence.com)


Don’t take our word for it, click here to see what our happy Clients have to say about PSI!

Ken Doerbecker, President